SSH Key Agent with Pageant is crashing RDM
I upgraded from 2025.2.x to 2025.3.17.
Updates in RDM were not available but I was playing around with Winget and saw there was a newer version there so that is how i got this update.
This update has been causing me issues with crashing and I just noticed today that this version shows (PreJit).
Issue at hand. SSH Key agent setup with Pageant and key and starts. but when I try to log in using the key it hangs and RDM crashes.
If I leave agent running but signin using user/pass instead of user/key it still hangs and crashes
If I stop agent and use user/pass it works.
Took a log and found these lines:
[10/23/2025 9:18:34 AM] Devolutions.ProtocolsSharp: 2025.10.17.1 OS: Windows
[10/23/2025 9:18:34 AM] Received unexpected reply from agent: 11
[10/23/2025 9:18:34 AM] Error getting keys from agent: Exception of type 'Devolutions.Protocols.FailException' was thrown.
- Should I switch to OpenSSH?
- How can I downgrade to previous version without loosing my setup
All Comments (3)
Hello,
Thank you for reaching out to us regarding this,
I see, this is a known issue that should be resolved in RDM 2025.3.18.0 which from my understanding should be released in the near future, you can follow our release notes here:
https://devolutions.net/remote-desktop-manager/release-notes/
Could you confirm which type of data source you are using with RDM?
https://docs.devolutions.net/rdm/data-sources/data-sources-types/
If you are not using an Advanced data source like SQL Server or DVLS Server, which requires database upgrades when changing major versions you can revert to an older version by downloading it from here:
https://devolutions.net/remote-desktop-manager/download/previous-versions/
Let me know,
Best regards,
Samuel Dery
I am using the local builtin RDM provided one.
Using openssh is working so I'll stick with it for now.
What is 'prejit' as i am pretty sure my previous version didn't say that but I don't recall what it actually said.
Hello Patrick,
Thank you for your patience,
Could you confirm if you still encounter this issue with the latest version of RDM 2025.3.20.0?
https://devolutions.net/remote-desktop-manager/download/
Best regards,
Samuel Dery