Hi,
I installed Devolutions (Latest version as of 10/14/2025) on new laptop (Windows 11 - Dell Pro Max 16 MC16250) and every time I make changes and hit save under settings (For example, File ---> My account settings ---> My personal credentials ---> username and password ---> <Add username and password> ---> Hit save) freezes for 10-15 seconds and closes. I have to re-open and try again but it does it again. I uninstalled , deleted Devolutions folder on my laptop and re-installed but it happens again. Please advice. Thank you.
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I changed backup option and no longer face this issue. Please close this ticket. Thank you.
Update: I noticed it only when I try to add a new personal credential (username and password) and click Save, every other option looks good.
Hello,
Thank you for reaching out on this matter.
I'm unable to reproduce the issue on my end. Could you please let me know which data source you're using? I’ll extend my investigation using that specific data source.
I look forward to your reply.
Best regards,
Jacob Lafrenière
I changed backup option and no longer face this issue. Please close this ticket. Thank you.
Hello,
Thank you for your follow-up.
I’ll go ahead and mark this topic as resolved. Feel free to reply here if you’d like to reopen the discussion.
Best regards,
Jacob Lafrenière