Good afternoon, Devolutions
I'd like to connect my TeamPass to Remote Desktop Manager, but I don't know how. I tried using API Key, but it didn't work. Do you have a connection guide that could help me?
Hello,
Thank you for contacting Devolutions Support.
I’ve requested a similar setup from our IT department, and I will let you know if I’m able to reproduce the issue once I have access to it.
Best regards,
Carl Marien
Hello,
Thank you for your patience.
We have set up a Teampass environment to replicate the issue, and it appears that the integration is currently not functioning correctly on our end.
A QA investigation has been initiated, and I will keep you updated on any progress.
Best regards,
Carl Marien
Hello.
We've fixed and updated our support for TeamPass. Note that TeamPass itself has had several changes with time, you will need to update your server if it isn't already, as one of the reasons why it might not work, is because TeamPass itself had issues.
Once your server is up to date and our changes come in, you can create a TeamPass entry
You will need your server host, and from the specific user account you want to use, you will need the username, password and API key.
You can expect this to work with the upcoming 2025.3.23 version.
Regards,
Jafran Majeau
Hello,
Thank you for being so patient!
I'm pleased to inform you that a new version of RDM (2025.3.23.0) has been released, featuring the fix for your issue.
Latest Version: Download RDM
Please let us know if this works or if you encounter any issues.
Best regards,
Maxim Robert