After Workspace update to 2025.3.0 build 101 some vault content is not loading
After Workspace update to 2025.3.0 build 101 some vault content is not loading
SERVER version: 2025.3.2.0
I see this in the workspace log :
=====================================
Date: 2025-10-13 12:23:57
App Version: 2025.3.0 build 101
Message:
Error decoding json (invalid character or unicode): 'Q' (Unicode: \u0051)
=====================================
=====================================
Date: 2025-10-13 12:23:57
App Version: 2025.3.0 build 101
Message:
There was an error loading entry '[Root]'. Error: type 'String' is not a subtype of type 'Map<String, dynamic>'
=====================================
And some of the vault is not loading the content and can only see this load screen:
I tried to uninstall and install MSI version but no change in result.
Screenshot 2025-10-13 122830.png
All Comments (7)
Hello, i created a ticket to investigate this issue. I will let you know as soon as we have development on it.
Best regards,
Sébastien Aubin
Product manager - Password Management
Hi Gergely, We’ve deployed a new version, 2025.3.1.0, which should fix your issue.
Please don’t hesitate to reach out if you experience any further problems.
Best regards,
Sébastien Aubin
Product manager - Password Management
Hi sadly after update it is still not workig workspace log is attached.
67036c33-dbed-42b4-b216-7f2546c5df06.png
workspace-logs__windows__.txt
Hi, could you please try clearing your offline cache?
To do this, go to Settings (the cogwheel icon) in the left menu bar → Storage and cache → Clear offline cache.
This step will help us investigate the issue further. Once done, please try again and let us know if the problem persists.
Best regards,
Dany Galarneau
Same result after I deleted all temp files / offline cache / application data
Workspace Logs:
=====================================
Date: 2025-10-27 14:45:23
App Version: 2025.3.1 build 101
Message:
Error in putEntries: DbFullException: object put failed: Could not put (OBX_ERROR code 10101)
=====================================
=====================================
Date: 2025-10-27 14:45:23
App Version: 2025.3.1 build 101
Message:
Can't identify current business data source.
=====================================
=====================================
Date: 2025-10-27 14:45:23
App Version: 2025.3.1 build 101
Message:
Desktop decryption failed with result code: -12
=====================================
=====================================
Date: 2025-10-27 14:45:23
App Version: 2025.3.1 build 101
Message:
Error in putEntries: DbFullException: object put failed: Could not put (OBX_ERROR code 10101)
=====================================
=====================================
Date: 2025-10-27 14:45:23
App Version: 2025.3.1 build 101
Message:
Can't identify current business data source.
=====================================
=====================================
Date: 2025-10-27 14:45:23
App Version: 2025.3.1 build 101
Message:
Desktop decryption failed with result code: -12
=====================================
Thank you for the update. We will investigate this further and get back to you as soon as we have more information.
Best regards,
Dany Galarneau
Hi,
We’ve just released a new version that should resolve the issue. Please make sure to clear the offline cache once again, as there was a problem with the previous cleaning process.
Let us know if you encounter anything else or need further assistance.
Best regards,
Dany Galarneau