Broken RDM + Jump Agent?

Published 5 months ago

Just updated Remote Desktop Manager + Agent on a VM, and now i can't start the Agent anymore (Remote Desktop Manager starts, but with error). The error message is in attachment. Thanks in advance for any help.
Version: 2025.3.15.0 64-bit
OS: Windows Server 2019
.Net Framework: 9.0.9

RDM_Jump.png

RDM.png

Database upgrade - Devolutions Documentation

All Comments (2)

Hubert Mireault

Published 5 months ago

Hello,

Thank you for your report, we were able to reproduce your two issues in our environment and have opened tickets for this. We are currently working on fixing this.

Regards,

Hubert Mireault

Maxim Robert

Published 5 months ago

Hello,

This issue has been resolved and the fix is available in the latest release of RDM.

Please note that a database upgrade is required if you are using SQL Server as your datasource.

Please consult this article prior to perform the upgrade
https://docs.devolutions.net/rdm/windows/installation/database-upgrade/

Since the problem should be resolved, we will mark this thread as resolved. If the problem persists, please let us know.

Best regards,

Maxim Robert