Hey there,
This looks like an issue that would have been reported and quickly fixed by you guys... As that's not the case, it's most likely something I'm skipping, but let me try to explain:
Keenetic modems/routers provide a command line interface management option as well through the regular Telnet port+protocol.
When I add the "Telnet client" feature on my Win11 machine, and use it to connect, the login sequence works fine.
However, with RDM Telnet (I've tried both regular, and Rebex) (version 2025.2.27.0 64-bit (JIT)), I cannot get the Password prompt, after typing in the username and pressing just Enter . I have to press another key to see the Password: prompt.
I've tried most likely all the combinations about carriage return/line-feed in Terminal section of the entry's properties.
The reason I was focused on the CR/LF combinations was that, when I tried on Win11 client, I see a \r\n combo sent (in Wireshark) after the last letter of the user name. RDM only sends a \r.
The order and count of "Do", "Will" packets each way, and the order of "Output Marking" (?) bytes (0x1B 0x5B 0x4B) also is a bit different. But let me hold on sharing them, as this may have an easier fix/option change in RDM.
Thanks,
Ozgur
Hello,
Thank you for reaching out to us regarding this,
Could you confirm what type of data source you are using?
Additionally, could you provide us with a screenshot of your entry "Properties" with anything sensitive blurred or removed? Is the "Password prompt string" filled?
Let me know,
Best regards,
Samuel Dery
Hey Samuel,
Thanks for the quick response.
This entry was added to "Local XML in AppData". I do have a "Devolutions Hub Personal" data source set up as well. Would it matter where it is?
Here's a screenshot. Since it's using an intranet IP, I won't bother with blurring:


(As I said in the first post, checking "Return key sends a new line...." box does not change the way it behaves).
Trying to have RDM auto-enter username-password was the first problem I ran into actually! But even in this interactive mode, server doesn't send the Password: prompt according to packet capture. So I don't think the value of the pwd prompt matters (yet)(?).
(BTW, the modem/router does send the prompts in a capitilized fashion (as opposed to all-lowercase, like I've seen in other SSH sessions)).
Thanks!
Hello,
Could you please go to the properties of the entry and enable the logs in the "Log" section? Once that's done, kindly reproduce the issue and send us the resulting logs. Please make sure the log verbosity is set to level 2.
Before sending the logs, ensure that any sensitive or confidential information is removed.
Best regards,
Carl Marien
This is for Custom log, with Verbosity=2, and Log mode=Event (I've removed the blank lines in between):
[9/9/2025 6:30:50 PM] Devolutions.ProtocolsSharp: 2025.8.14.1 OS: Windows
[9/9/2025 6:30:50 PM] Terminal font: Courier New [Courier New, fixed=True]
[9/9/2025 6:30:50 PM] Starting Telnet, verbose level: 2
[9/9/2025 6:30:50 PM] Connecting to: 192.168.1.1:23 (IPV_ANY)
[9/9/2025 6:30:50 PM] Credentials provided: empty user(no prompt), empty password(no prompt)
[9/9/2025 6:30:50 PM] Skipping auto fill for username and password
[9/9/2025 6:30:50 PM] Starting Telnet negociation
[9/9/2025 6:30:50 PM] Client will Negotiate Window Size
[9/9/2025 6:30:50 PM] Client will Terminal Speed
[9/9/2025 6:30:50 PM] Client will Terminal Type
[9/9/2025 6:30:50 PM] Client do Echo
[9/9/2025 6:30:50 PM] Client will Suppress Go Ahead
[9/9/2025 6:30:50 PM] Client do Suppress Go Ahead
[9/9/2025 6:30:50 PM] Client will Binary Transmission
[9/9/2025 6:30:50 PM] Client do Binary Transmission
[9/9/2025 6:30:50 PM] Server do Echo
[9/9/2025 6:30:50 PM] Client will Echo
[9/9/2025 6:30:50 PM] Server do Negotiate Window Size
[9/9/2025 6:30:50 PM] Client sends Window Size: width = 132 height = 83
[9/9/2025 6:30:50 PM] Server will Echo
[9/9/2025 6:30:50 PM] Server will Suppress Go Ahead
[9/9/2025 6:30:51 PM] Connected after Telnet negociation
[9/9/2025 6:30:51 PM] Connection process completeLet me know if you need to change any of the logging parameters, and try again.
While I'm at it, let me also share the screen text of Wireshark (I've skipped the SYN, empty ACK kind of packets for brevity) (but added info about telnet payload after "#" signs):
4 01:04:02.933164 192.168.1.1 192.168.1.123 TELNET 66 Do Echo, Do Negotiate About Window Size, Will Echo, Will Suppress Go Ahead
5 01:04:02.933769 192.168.1.123 192.168.1.1 TELNET 90 Will Negotiate About Window Size, Will Terminal Speed, Will Terminal Type, Do Echo, Will Suppress Go Ahead, …
7 01:04:02.973175 192.168.1.1 192.168.1.123 TELNET 60 3 bytes data # Hex: 1b 5b 4b
9 01:04:04.772648 192.168.1.1 192.168.1.123 TELNET 128 74 bytes data # "KeeneticOS version .... .\r\n"
10 01:04:04.772967 192.168.1.1 192.168.1.123 TELNET 64 10 bytes data # 4c 6f 67 69 6e 3a 20 1b 5b 4b Login: .[K
12 01:04:07.817377 192.168.1.123 192.168.1.1 TELNET 55 1 byte data # "a"
14 01:04:07.818779 192.168.1.1 192.168.1.123 TELNET 60 1 byte data # "a"
15 01:04:07.819072 192.168.1.1 192.168.1.123 TELNET 60 3 bytes data # Hex: 1b 5b 4b
17 01:04:08.133314 192.168.1.123 192.168.1.1 TELNET 55 1 byte data # "d"
18 01:04:08.134692 192.168.1.1 192.168.1.123 TELNET 60 1 byte data # "d"
19 01:04:08.134929 192.168.1.1 192.168.1.123 TELNET 60 3 bytes data # Hex: 1b 5b 4b
21 01:04:08.455961 192.168.1.123 192.168.1.1 TELNET 55 1 byte data # "m"
22 01:04:08.457195 192.168.1.1 192.168.1.123 TELNET 60 1 byte data # "m"
23 01:04:08.457526 192.168.1.1 192.168.1.123 TELNET 60 3 bytes data # Hex: 1b 5b 4b
25 01:04:08.701293 192.168.1.123 192.168.1.1 TELNET 55 1 byte data # "i"
26 01:04:08.702554 192.168.1.1 192.168.1.123 TELNET 60 1 byte data # "i"
27 01:04:08.702841 192.168.1.1 192.168.1.123 TELNET 60 3 bytes data # Hex: 1b 5b 4b
29 01:04:08.918548 192.168.1.123 192.168.1.1 TELNET 55 1 byte data # "n"
30 01:04:08.920281 192.168.1.1 192.168.1.123 TELNET 60 1 byte data # "n"
31 01:04:08.920551 192.168.1.1 192.168.1.123 TELNET 60 3 bytes data # Hex: 1b 5b 4b
33 01:04:10.920998 192.168.1.123 192.168.1.1 TELNET 55 1 byte data # "\r" 0dThe handshake part is different as well, but in Windows' Telnet client that last packet (after admin's "n") (#33) is sent as "\r\n" 0d 0a.
Edit: In theory the tests should all behave same, but FYI: the packet capture and log capture were of different runs, in case there's a mismatch b/w them according to your expectations.
Hello,
I’ve reached out to the developer for their input. If they have a workaround, I’ll let you know as soon as I receive a response.
Best regards,
Carl Marien