Multiple issues when using Personal hub datasource
For the context, I'm using
- Version 2025.2.11.0
- Datasource: personal hub
I used the offline datasource (SQLite) without problem. Now that I want an online sync solution, I migrated to Personal hub. However, I noticed a few issues:
- Applying setting changes is super slow
- RDM randomly (and frequently) prompt me to login again, which is really annoying
- Can't use RDM (the hub datasource specifically) if there's no internet connection (I was expecting an "offline mode")
Any help is much appriciated, thank everyone 🙏
All Comments (3)
Hello,
Thank you for reaching out to us regarding this,
To clarify, you are encountering this performance issue when editing the entry's Properties? Could you confirm how many entries you currently have? The total number should be displayed in the bottom left corner.
How often are you prompted to reauthenticate? Is it multiple times per day? Are you prompted to reauthenticate while using the application or only after some inactivity?
Regarding the offline mode, while connected to the Hub under the "File" section, you can use the "Go Offline" button to switch to Offline mode, where you can see and launch your entries but not edit or create new ones.
Let me know,
Best regards,
Samuel Dery
To clarify, you are encountering this performance issue when editing the entry's Properties? Could you confirm how many entries you currently have? The total number should be displayed in the bottom left corner.
I have only 36 entries. And this performance issue occur everytime I modify anything (entry's properties, RDM's settings, etc.) I can send you a video if needed.
In addition, the app startup time is also noticably longer.
Are you prompted to reauthenticate while using the application or only after some inactivity?
It's after some inactivity, and whenever I reconnect to the internet. I can also provide you with a video regarding this issue.
under the "File" section, you can use the "Go Offline" button to switch to Offline mode
Thanks, here is the additional steps for reference: Offline mode - Devolutions Documentation
However, how about this case:
- Using online mode
- Close application
- Turn off internet connection
- Reopen the application
The sequence above will make all saved session unavailable until I reconnect to the internet again.
Is there any setting/workaround for that?
Really appriciate your further support.
Screenshot 2025-08-28 at 16.02.32.png
Hello,
Thank you for your reply,
Indeed a recording would be helpful, I will send you a private message so that you can provide the recording securely.
Regarding your last point, I'm afraid there would not be a workaround for this currently. I would recommend you create a feature request for this.
This allows our community to submit/share ideas with our development, service desk, and management teams. It’s also an opportunity for our community to demonstrate an interest in your idea. We use this interest to prioritize the features we implement.
Kindly post your idea on our forum at
https://forum.devolutions.net/forums/87/devolutions-password-hub--feature-request
Best regards,
Samuel Dery