a couple of version back the credentials entered into RDM to connect to Delinea started to be cleared out. I upgraded to 2025.2.26.0 to see if the problem was fixed and it is not. It seems like they stay for about a hour and then are cleared out. Can this be fixed?
Hello,
Thank you for reaching out to us regarding this,
What type of data source are you using?
To clarify, the credentials entered in your Delinea Secret Server entry Properties for the connection are being removed?
Does this occur when performing a specific action?
I'm also wondering the next time the issue occurs, can you do a right-click on the entry then go under "View" -> "Entry History" and provide us with a screenshot of this menu? Feel free to blur any sensitive information.
Best regards,
Samuel Dery
Hello,
Thank you for reaching out to us regarding this,
What type of data source are you using?
To clarify, the credentials entered in your Delinea Secret Server entry Properties for the connection are being removed?
Does this occur when performing a specific action?
I'm also wondering the next time the issue occurs, can you do a right-click on the entry then go under "View" -> "Entry History" and provide us with a screenshot of this menu? Feel free to blur any sensitive information.
Best regards,
@Samuel Dery
DS - Local
yes, the Secret Server credentials are cleard out, see attached screen shot.
RDP session or retrieving password from Secret Server.


rdm-Error.jpg
pull_cred.jpg
SS-empty.jpg
This morning I tried an RDP session and it failed because the creds were removed from the Secret Server integration again. They were in there yesterday, I did not close down the RDM app, left it open over night like I always do and first thing this morning the creds were cleared.
Hello,
Thank you for your reply,
Do you encounter the same behavior when saving the credentials directly in the Delinea Secret Server entry by using "Username/Password" instead of "My account settings" for the "Credentials"?
Let me know,
Best regards,
Samuel Dery