Remote desktop manager freeze every time

Hello Maix913,

Thank you for getting in touch with us. To better assist you, could you kindly provide us with the following information:

• Did you update RDM recently? If yes, do you recall which version you were on?

• The operating system you are using and its version.

• The data source you are utilizing.

• Did the problem start occurring after updating to version 2025.1.41.0?

• Could you please try to update to the latest version and see if you experience the same issue?

• Any additional information and screenshots you believe might be relevant.

Once we have this information, we will be better equipped to diagnose and resolve the issue.

Best regards,

I`m use RDM last ~6 month. I`m update recently. And this bug migrate on every update.

version 2025.1.41.0

Windows 11Pro 23H2 22631.5472

Data source - Local folder wich synchronizes from yandex disk

Did the problem start occurring after updating to version 2025.1.41.0? - no, it`s old bug

RDM say has no update

I am seeing the same issue. RDM just freezes while working on ssh sessions. Clicks doesn't work at all. I am on 2025.2.20.0 64-bit (JIT) and issue is seen in previous version also.

OS: Windows Server 2022 Standard 21H2

Datasource is local.

This bug pretty much makes RDM unusable. Had to kill it and reopen and issue happens again randomly in 5-10 mins.

Hello,

You both mentioned different behaviours to achieve this freeze in RDM.

What is really interesting is whether this is a performance issue or a crash from RDM.

The investigation method will differ depending on this.

Could you tell me if RDM is responsive after a long time? (Wait 5 to 10 minutes when RDM freeze before closing it.)

Is RDM close by itself?

Do you have to close it by the task manager after 5 to 10 minutes?

Is RDM still running as a background process when you close it?

Best regards,

Could you tell me if RDM is responsive after a long time? - i`m wait 30minutes, and its freeze this time

Is RDM close by itself - no

Do you have to close it by the task manager after 5 to 10 minutes - yes, every time

Is RDM still running as a background process when you close it - after task manager, no. Reopen againt and its work fine to next hibernation notebook