Using synchronizer for entries (.RDM) does not sync credentials
Using synchronizer for entries (.RDM) does not sync credentials
I want to share my entries with my wife, so I export them to a shared Google Drive folder. Then I set up a synchronizer for entries (.RDM). It works, but the credentials are not synced. On the export I do I checked off to export the credentials.
Any idea why this does not work?
All Comments (5)
Hello,
Thank you for reaching out to us regarding this,
Could you please specify the version of RDM you are currently using?
What type of data source are you using?
To clarify, you are creating a new export of the entries every time you make a change on your end?
Best regards,
Samuel Dery
I'm using version 2025.1.37.0 64-bit
I export from my computer and then use the file as a source to sync on the other computer. When I export from my computer, I select Include Credentails. I export in .rdm format but I also tried to export in json. When I open the json file I see the credentials in the file but when I sync on the other computer the credentials are missing
Hello,
Thank you for your reply,
I see, when you import the .csv file directly instead of using a Synchronizer entry does it contain the credentials as expected?
I'm also wondering if you are using the Free or Team Edition of RDM?
Let me know,
Best regards,
Samuel Dery
I just tried both importing and syncing, and now it works. I deleted all entries both times, so I'm not sure what I did wrong
Hello,
Thank you for your reply,
I'm glad to hear it is now working as expected.
Perhaps there was an issue with the export.
Best regards,
Samuel Dery