SSH Gateway does not accept SSH key (credential entry)

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SSH Gateway does not accept SSH key (credential entry)

avatar
pirate585

environment:

RDM Windows version: 2025.1.31.0

RDM MACOS version: 2025.1.16.3

Issue description:

the SSH Gateway entry doesnt accept ssh key in credential entry, but in embedded data.

On a contrary, in SSH terminal entry (not SSH Gateway entry), ssh key in credential entry is accepted.

Here's the SSH key entry for reference.

All Comments (9)

avatar
pirate585

SSH key entry is accepted by SSH terminal, but not SSH Gateway. Please help to update SSH Gateway entry to also accept SSH key entry as credential.

avatar
Jacob Lafrenière

Hello,

Thank you for reaching out regarding this matter.

We have a setup in our lab that is configured using a linked private key, and it works well.

Based on your first screenshot, I noticed a slight difference in the credentials configuration for the Gateway.

In our setup, it is set to "Username and password" and the fields are left empty, as the private key is specified later under the "SSH Key > General" section.

Could you try testing with those fields left blank and let me know if the behavior changes?

Best regards,

Jacob Lafrenière