RDM sometimes asks, when opened, to open all objects/sessions

Hello,

Thank you for reaching out regarding this matter.

Does he have MFA configured on his RDM? We’ve observed cases where the MFA prompt has the "Auto-submit" option checked. When the MFA code is entered and the user presses Enter, a prompt may appear to open all sessions, especially if the root folder is selected by default. It’s possible that, out of habit, he presses Enter again immediately after the auto-submit, which triggers the attempt to open all sessions.

If MFA is configured, we recommend unchecking the "Auto-submit" option at the bottom left of the MFA prompt and testing if the behavior persists.

Please let us know if this resolves the issue. If you have any further questions, feel free to reach out.

Best regards,

Hello Jacob,

thanks. We'll try that and I give feedback, as soon as I got the results, even if this could take some time.


Best regards,
Daniel

Hello,

Thank you for the follow-up.

Please test it out and let me know the outcome.

Best regards,

Hello,
case solved. My colleague did not have any more issues since "Auto submit" was *unchecked*

Thanks and regards,
Daniel

Hello,

Thank you for the follow-up.

I'll proceed with setting this topic to resolved.
If the issue occurs again, you can reply to this post.

Best regards,