RDM 2025.1.31.0 x64 freezes

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Version: RDM 2025.1.31.0 x64
Hosted on W10 10.0.19045.5737

Symptoms:
Locks up after 'some time' (>30 min use??)
Occasionally comes back to life but killing the process is more useful.

Possibly only occurs when connecting to a Linux x64 Mint system but TBC.

Logs:
System.NullReferenceException: Object reference not set to an instance of an object.
at Devolutions.RemoteDesktopManager.RemoteDesktopManagerCommunicator.Open(String[] parameters)

[PipeClientTransport][Error][2025-04-22 17:25:40Z] System.OperationCanceledException: The operation was canceled.
at System.Threading.CancellationToken.ThrowOperationCanceledException()
at System.Threading.CancellationToken.ThrowIfCancellationRequested()
at System.IO.Pipes.NamedPipeClientStream.ConnectInternal(Int32 timeout, CancellationToken cancellationToken, Int32 startTime)
at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot, Thread threadPoolThread)
--- End of stack trace from previous location ---
at Devolutions.Ipc.Network.Transport.Client.PipeClientTransport.ConnectAsync(String pipeName, CancellationToken cancellationToken)

Other info:

I'm a long time user and the system is regularly updated and this issue only appears to have started in the last month, since connecting to MINT. (But TBC)

Having read this forum, I'm running RDM as 'admin' to see if that alters behavior.

All Comments (1)

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Hello,

Thank you for reaching out to us regarding this,

What type of data source are you using?

Have you noticed any changes to the behavior when running RDM as an Administrator?

Could you also test with a portable instance of RDM to see if you encounter the same issue?
https://docs.devolutions.net/rdm/kb/how-to-articles/portable-rdm-installation/

Let me know,

Best regards,

Samuel Dery