CyberArk PSM Linked Vault no longer working properly
I upgraded to 2025.1.31.0, the CyberArk PSM PVWA linked vault configuration no longer works properly. Sessions that I have saved to connect to various servers will now attempt to connect directly to the target server without first contacting the PSM server associated with the 'preferred component' configured on the session. This fails to connect, prompting for a password despite having the PSM credential linked and connection component configured.
This worked before the latest update.
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Another user reported using the CyberArk dashboard no longer works. Authenticating to CyberArk via the dashboard is successful, their safe accounts show up just fine, but when trying to connect to a session from the dashboard, the connection component popup comes up and the user chooses the appropriate component, but then nothing happens. No errors, no connection attempt made. I had the user turn on debug level 3 and try again, same issue and no application logs were generated.
Hello,
Thank you for reaching out!
My name is William and I'm here to assist you in any way I can.
Would it be possible to confirm the Data Source and its version you are using? Also, can you confirm that the version you were on previously when it worked?
As for the first issue with the PVWA credential entry, could you confirm the configuration with a screenshot of both the General and advanced tab? I want to make sure the entry is correctly configured with the resolving mode to PSM Connection.
As for the second issue, would it be possible to confirm how you are using the CyberArk dashboard, are you using the open using dashboard on double click?
Feel free to reach out if you have any questions or need further clarification.
Best regards,