Template Groups - Not showing any templates available

Worked out how it was created for ILO 5 and have now been able to create one for ILO 6.

Created the host group in a vault, could then see all the templates I wanted to save into the host group.
Save.
Then right click the new host entry and select "add" > "save as template".
Save to "Shared"
Refresh shared templates

Host group appears with all templates entries assigned.


The only issue with this is that once you have created it and wish to edit the templates contained within you have repeat the above process.

Hello Iain,

Thank you for reaching out to us regarding this,

To clarify, is this working as expected for you, or did I misunderstand?

If you wish to edit an existing template you can go under "File" -> "Templates" -> "Entry Templates" -> then select the Template and use the "Edit" (Pencil) button.

Let me know,

Best regards,

Hi,

No it is not working as expected. Editing the template host session does not allow you to see existing shared templates in order to add it to the template host session.

Only way to edit it, is to recreate in a vault and then save as a template again.

Hello Iain,

Thank you for your reply,

I have been able to reproduce the behavior, I have opened a case with our development team and will keep you updated with any news I receive,

Best regards,

Hi,

Any update on this please?

Hello,

We have increased the priority of this ticket in our system. We will keep you updated on any progress.

Best Regards,

Hello,

We've fixed this issue, and you can expect this to take effect with the upcoming versions.

Regards,

Great news! Some escalation that was 😊
Look forward to fixing my template groups.

Hello,

Thank you for your reply,

Perfect, keep us updated if the problem persists for you,

Best regards,