freeze RDM after upgrade to v 2025
Hello everyone!
After updating RDM from version 2024.3.29.0 to 2025.1.24.0 (and also to 2025.1.25.0), a strange issue occurs. RDM performs the database upgrade but then freezes — the process consumes 1 CPU core, and the system reports it as not responding.
This issue occurs consistently on all computers we use.
When I launch RDM with a different data source than our MS SQL and subsequently add our data source, the database check completes successfully; the database version is correct, and everything appears OK. However, as soon as I switch to our data source, RDM loads the vault (I can see its folders), but then it freezes again.
I suspect the problem lies within the database data. What additional information do you need for further analysis? For now, we remain on version 2024.3.29.0.
Best regards,
Lukáš Gallina
All Comments (2)
Hello Lukas,
Thank you for contacting us on that matter!
Could you please send us a recording showing the steps that led to the issue? This will allow us to investigate. I sent you all the information in a direct message about where to send us the recording.
If you have any other questions, feel free to let us know.
Best regards,
Maxim Robert
Hi Maxim,
Sorry, I was out of the office and didn't get to focus on this. I just tried updating from version 2024.3.29.0 to 2025.1.29.0, and everything went smoothly.
You can close the request now; that resolves it 😊
Thanks,
Best regards,
Lukáš Gallina