RDM creates a temporary connection everytime I use NetExtender

Hello, 

Thank you for reaching out to Devolutions Support.

I attempted to reproduce your issue but was unfortunately unable to do so. Could you please provide more details on the exact steps you followed to recreate the issue? 

Best regards,

Hello again,

This is the configuration I use, I hope it helps.

Best regards.

Hello,

Thank you for the screenshot.

Unfortunately, even with the provided details, I am still unable to replicate the issue. Would it be possible for you to record the issue instead? I will send you an email with a secure link where you can safely upload the video.

Best regards,

Hello,

I have recorded a short video showing the issue, a secure link would be very helpful.

Best regards

Hello,

I have sent you a link to your email. Have you not received it?

I will send another link via a private message.

Additionally, please rename the video file to 00085035.mp4.

Best regards,

Hello,

Thank you, I have uploaded the video with your requested file name.

Best Regards

Hello,

Thank you for providing the video. I have reached out to our QA department to try and recreate the issue on our end. We will get back to you with our findings as soon as possible.

Best regards,

I just installed version 10.3.2 (27) and I am now experiencing the same behavior. It creates a new temporary connection every time and does not delete them when disconnecting. Note that I had to rename NXCLI.exe to NECLI.exe as per another post. Also I have tried with the "Automatically delete profile on close" option checked and unchecked.

Hello,

Thank you for the information. We were able to reproduce the issue and have created a case for the developer. I will keep you informed of any progress on this matter.

Best regards,

Hi,

We have fixed the issue internally. The changes should be available starting with version 2025.3 which should be release in fall. We wont be adding these changes to a minor version since we had to change quite a lot of code to make it work. If you are in need of a fix now we recommend rolling back your version of NetExtender to a version prior to 10.3 where the CLI changes were made.

Regards,

Thanks for your update. Unfortunately, my company and my clients require me to be on the latest version. Are there any other options?

Hello,

We'll see what's possible to bring to RDM 2025.2 in a minor update. At the moment we're focusing on bug fixes but afterwards we'll see if it's possible to bring these changes earlier. We don't want to create any instability and this improvement/fix required some backend changes to how we perform the opening/closing of VPNs.

Regards,

Hi,

After consulting with the other dev teams and looking at the impact of the changes we decided to bring them to 2025.2
It should be available starting with version 2025.2.17 which should be release next week

Regards,