Barracuda Network Access Client Status & Disconnect Issues

Barracuda Network Access Client Status & Disconnect Issues

0 vote

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TS

When we click close on the Barracuda Network Access Client VPN connection in RDM, the Barracuda VPN client popup opens, but the disconnect process is not initiated. 

Also, the RDM entry does not go green when the VPN is connected. 

All Comments (13)

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Samuel Dery

Hello,

Thank you for reaching out to us regarding this,

Would you be able to update to the latest version of RDM 2024.3.29.0 and let me know if you encounter the same behavior?

I'm also wondering if this was working for you previously without issues or is this a new configuration?

Best regards,

Samuel Dery

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TS

We are already running 2024.3.29.0 which is the latest production version. We already opened a support ticket and they suggested reporting the condition here. They offered a temporary workaround that is not great

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Samuel Dery

Hello,

Thank you for your reply,

I see; I will move your topic to the Feature Request section.

Best regards,

Samuel Dery