Prompted to login for Personal Hub
I've moved my connections to a Devolutions Personal Hub. Every day when I launch RDM and it loads my connections, it opens a browser asking me to accept permissions/access for my Devolutions account - without this, my connections don't load.
Is there any way to setup some kind of persistence so I don't have to do this every day? I want my connections stored in your cloud but I want the startup experience every day to be smoother.
All Comments (4)
Hello,
Thank you for reaching out regarding this matter.
I will send you a direct message—could you please provide me with the email address associated with your Hub account? I’d like to check if there are any issues with your account.
Looking forward to your response.
Best regards,
Jacob Lafrenière
Hello,
Thank you for reaching out regarding this matter.
I will send you a direct message—could you please provide me with the email address associated with your Hub account? I’d like to check if there are any issues with your account.
Looking forward to your response.
Best regards,
Thank you. I have replied to your DM.
I've noticed that I only experience this issue on my macOS laptop, and not my Windows device.
That is to say, I'm only prompted to authorised/login to my Personal Hub accounts every time I launch RDM (at the start of the day, i.e. the first launch/logon). However, I do not have this experience on my Windows device.
Hello,
Thank you for your follow-up.
I came across an internal case regarding this issue with RDM for Windows. I will ensure that a fix is pushed for macOS and will follow up with you here once I have an update.
Best regards,
Jacob Lafrenière
Hello,
Thank you for your follow-up.
I came across an internal case regarding this issue with RDM for Windows. I will ensure that a fix is pushed for macOS and will follow up with you here once I have an update.
Best regards,
Thank you!