2024.3.28.0 64-bit crashes when attempting to connect to RDP session

Published a year ago

I just upgraded to 2024.3.28.0 64-bit from 2024.3.26.0 64-bit and now whenever I try to connect to any RDP sessions, it would hard lock for about half a minute before the Remote Desktop Manager just disappears (crashes).

It works fine if I use Quick connect.

All Comments (3)

nli

Published a year ago

Also noticed it does the same thing when I try to do an Active Directory sync.

While RDM becomes unresponsive for a bit, I also noticed the rest of my computer does the same. If I go ahead and start typing in Notepad, for example, keystrokes are slow to appear until RDM crashes and closes out on its own.

nli

Published a year ago

This is resolved:

Close RDM.
Navigate to %localappdata%\Devolutions.
Rename the folder "RemoteDesktopManager" to "RemoteDesktopManager.old".
Start RDM.
Connect to your data source.
Test it again.

Jeff Dagenais

Published a year ago

Hello,

Thank you for your feedback.

Glad that is now working on your end properly.

Best regards,

Jeff Dagenais