Morning,
Updated this week to 2024.3..26 and have had several freezes ups followed by Error message dialog screen.
Mostly happens wen performing imports.
NullReferenceException - Object reference not set to an instance of an object. at Devolutions.RemoteDesktopManager.Managers.SessionMenuManager.ProcessAttachmentsAndHandbooks(Connection connection, RDMImport rdmImport, ConnectionEngine engine) at Devolutions.RemoteDesktopManager.Managers.SessionMenuManager.SelectImportSessionList(ConnectionEngine engine, EnhancedImportBarButtonItem barMenuItem, Connection[] connections, Nullable`1 skipCount, Nullable`1 errorCount, Nullable`1 parseCount, RDMExport rdmExport) at Devolutions.RemoteDesktopManager.Managers.SessionMenuManager.SelectImportSessionList(EnhancedImportBarButtonItem barMenuItem, Connection[] connections, CsvPasswordImporter importer, RDMExport rdmExport, ConnectionEngine engine) at Devolutions.RemoteDesktopManager.Managers.SessionMenuManager.MnuImportFromMRemote_Click(Object sender, EventArgs e) at DevExpress.XtraBars.BarItemLink.OnLinkClick() at DevExpress.XtraBars.BarButtonItemLink.OnLinkAction(BarLinkAction action, Object actionArgs) at DevExpress.XtraBars.ViewInfo.BarSelectionInfo.UnPressLink(BarItemLink link) at DevExpress.XtraBars.Controls.CustomLinksControl.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at DevExpress.XtraBars.Controls.CustomControl.WndProc(Message& msg) at System.Windows.Forms.NativeWindow.Callback(HWND hWnd, MessageId msg, WPARAM wparam, LPARAM lparam) ------------------------ extended stack ------------------------ at Devolutions.RemoteDesktopManager.Forms.FrmErrorMessage.ShowErrorMessage(Exception exception, String message, String title) at Devolutions.RemoteDesktopManager.Forms.FrmErrorMessage.ShowErrorMessage(Exception exception, String title) at Devolutions.RemoteDesktopManager.Managers.LogManager.OnThreadException(Object sender, ThreadExceptionEventArgs t) at System.Windows.Forms.Application.ThreadContext.OnThreadException(Exception ex) at System.Windows.Forms.NativeWindow.Callback(HWND hWnd, MessageId msg, WPARAM wparam, LPARAM lparam) at Windows.Win32.PInvoke.DispatchMessage(MSG* lpMsg) at System.Windows.Forms.Application.ComponentManager.Microsoft.Office.IMsoComponentManager.FPushMessageLoop(UIntPtr dwComponentID, msoloop uReason, Void* pvLoopData) at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(msoloop reason, ApplicationContext context) at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(msoloop reason, ApplicationContext context) at Devolutions.RemoteDesktopManager.Program.Main(String[] args)
Oddly once the dialog is cleared the import is completed and everything goes back to normal.
Thanks
Iain
Version 2026.1.14.0 64-bit
Data Source SQL
Hello,
we managed to reproduce the issue and a ticket has been sent to the Engineering Team.
Best regards,
Antoine Mauger
Hello,
We have reproduced the issue and have fixed it internally. The fix will be available starting from RDM 2024.3.27.0.
Best Regards,
Michaël Beaudin
Cheers for the quick turn around!
Thanks
Iain
Version 2026.1.14.0 64-bit
Data Source SQL