Constant authorization when refreshing connections?
Whenever I move to a new location and take my laptop out of sleep, RDM says it cannot talk to the data source. I refresh the connections, it says waiting for login, I get the web page to authorize, and I accept. I get this every day. Is there no token being stored somewhere for this? It wasn't like this a few months ago, and now it is every time I go to a new location.
All Comments (7)
Hello,
Thank you for your feedback.
What data source type are you connected to?
If it's DVLS, you will find the solution on this documentation page.
https://docs.devolutions.net/server/kb/how-to-articles/force-token-ip-validation/
Best regards,
Érica Poirier
I am using Devolutions Hub Personal.
Hello,
This is normal behaviour. If your network connection is interrupted by system sleep and you switch to another network, you will need a new token.
Best regards,
Jacob Lafrenière
I feel like this is new behavior in the last few months. I never had to renew it each time.....maybe every 30 days.
Hello,
When changing locations, are you also switching networks?
Please note that this behaviour could be related to a Windows update or an RDM update implemented for security purposes.
Let me know if further assistance is needed.
Best regards,
Jacob Lafrenière
Yes.....I move between locations/clients/home.
It probably is something implemented somewhere along the line.
Hello,
Yes, this would be related to the authentication token. It does not recognize the IP addresses, so it asks for a new token.
Best regards,
Jacob Lafrenière