RDP connection after Windows 11 24H2 udate

Hello,

Thank you for reaching out to us.

Could you please try this setup and keep me updated on the outcome?



Best regards,

Hello,

Thank you for reaching out to us.

Could you please try this setup and keep me updated on the outcome?



Best regards,

I have added a screenshot of what I get when the RDC loads on a Windows 11 2024H2 latest version computer.
I can right click on the top left corner and choose extra -> Resize to fit window and it shrinks the black portion to the screen size. I seems to be using a screen size that is set on the server in question, not the screen size that is in the Display set up of the RDP connection. I have tried every combination I can think of and cannot get the original functioning of RDC to work properly. I have also tried to set the version of RDC in RDM to a previous version, but that didn't do anything.

Hello,

Thank you for following up.

Could you please let me know the resolution you are using with your 52'' screen?

Best regards,

I normally use something like 2560x2048. It has been working for my monitor for about 1 year before this change has occurred.

Hello

Thank you for your prompt response.

Could you please confirm if this could be linked to a scenario such as an RDM software update or a Windows update?
Additionally, could you share the version of RDM currently in use, as well as the datasource type and version being utilized?

Best regards,

It seems to have started just after I updated Window 11 to 24H2 update.
RDM version: 2024.3.20.0
DataSource: MS SQL server 2014.
I think I mentioned creating an RDC connection using mstsc.exe and had the same result as when I connect to a server from with RDM.

Hello,

Thank you for sharing this information.

If the same behaviour is occurring with MSTSC, this is concerning since RDM uses the same protocol. To address this, I suggest trying the following steps to see if we can resolve the issue:

1. Update RDM to the latest version (2024.3.22.0).
2. Ensure your graphics card driver is updated, as this could potentially resolve related issues.

Additionally, there are some settings within your RDP session properties that we can experiment with:

• Testing with FreeRDP.
• Trying an earlier version of RDP to compare results.

Please try these updates and settings and let me know the outcome. I’m happy to assist further if needed.
Best regards,

With an update to RDM and update to NVIDA graphics card and a computer reboot, the result is the same.

Hello,

Thank you for your response.

Could you try using a portable version of RDM? Testing the default configuration will help determine whether the issue is related to your current RDM settings.
For guidance, please refer to the first part of the article on our documentation website.
https://docs.devolutions.net/rdm/kb/how-to-articles/portable-rdm-installation/

Note that you will need to reconnect your datasource, to test it out.

Best regards,