The problem with the screen orientation function

Resolved

The problem with the screen orientation function

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Good afternoon, when you enable the "Connect in landscape orientation" option in the application, the mouse stops moving and large screen delays begin. As soon as I turn off this option, everything is fast and there are no problems.

All Comments (12)

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Hello,

Thank you for contacting us on that matter!

Could you provide us with the version of RDM and the data source type you are currently using?

As I don't have an Android phone in hand, I'll have someone from our team test this behavior tomorrow.

Thank you for being so patient.

Best regards,

Érica Poirier

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RDM 2024.3.2.6
RDP | Windows

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Hello,

Thank you for reporting this issue. We have been able to reproduce it and will investigate further. We will get back to you as soon as possible.

Best regards,
Frederick Simard

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Great, I'll be looking forward to it 🤗

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Hello,

We have found a solution and are currently testing it. We will update you as the fix approaches release.

Best regards,
Frederick Simard

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Super, really looking forward to it)

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Hello,

We release the fix in the last update.
Can you update your RDM and test it out?

Looking forward to your results.
Best regards,

Jacob Lafrenière

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Hi,

To clarify, the application is currently being rolled out and will be available to all users within a few days. It may take a few days before it becomes accessible to you.

Best Regards,

Nicolas Dufour

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Okay, I'm waiting, but I don't have anything yet(

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Hi,

the release is currently being rolled out and is available to 50% of users at this time. Could you try updating the app?
If it’s still not available to you, it should be accessible to all users by tomorrow.

Best Regards,

Nicolas Dufour

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Today received an update, everything is super)
It's great to see developers who treat users with all their heart! Respect! 💪🏼
Happy holidays! 🎄

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Hello,

Thank you for your kind words.

I’m glad to hear the issue has been resolved.

Wishing you a wonderful day!
Best regards,

Jacob Lafrenière