"Open in new tab" trigger error on dvls server if recording on Mac

"Open in new tab" trigger error on dvls server if recording on Mac

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Hi,

We recently activated session recording and Devolution Gateway for VPN/Tunnel/Gateway, covering SSH, RDP, and web entries.
While it works well for SSH and RDP, we are encountering an issue with web recording in our Mac environment.
When we open a web entry, it functions as expected until we open a page in another tab. The new tab is created outside the tab group, leading to an error in Devolutions Server:
Error:
NotFoundException - Exception of type 'Devolutions.Server.V2.Domain.Exceptions.NotFoundException' was thrown. at Devolutions.Server.V2.Application.Common.GuardClause.IGuardExtensions.IsNotNull[G,T](G guard, Func1 getMethod, T& value) at Devolutions.Server.Controllers.APIControllers.Gateway.GatewayControllerGuard.ConnectionExists(Guid connectionId, ConnectionInfoEntity& connection) at Devolutions.Server.Controllers.APIControllers.Gateway.GatewayApiController.GetRecordingToken(Guid connectionId, Nullable1 sessionId) --- DevolutionsGateway

Additionally, the following error appears on the Mac:


Best Regards,

Netsyst

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All Comments (2)

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HI,

I have opened a ticket to investigate the issue.

Best Regard,

Gabriel Dufresne

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Hello,

The fix is available in the latest version of Remote Desktop Manager Mac, you can download it here : https://devolutions.net/remote-desktop-manager/download/

Best regards,

Etienne Lord