Information on dashboard entry don't render well

Published a year ago

Hi,

We are using RDM on Windows and Mac.
The users on Mac are facing an issue with the rendering of the dashboard tab in an entry.
Either the dashboard render wrongly like the first screenshot, or the dashboard don't render at all.
Capture d’écran 2024-11-22 à 11.29.42

Best Regards,

Gary BLUM,
NETSYST

Capture d’écran 2024-11-22 à 11.29.42.png

Capture d’écran 2024-11-22 à 11.29.31.png

All Comments (4)

gary3

Published a year ago

the images didn't appear correctly :

capture1.png

captrure2.png

Gabriel Dufresne

Published a year ago

Hi,

What version of RDM are you using ?
Is the user doing anything specific for this to happen ?

Best Regard,

Gabriel Dufresne

gary3

Published a year ago

Hi,

The Mac version is 2024.3.6.2, they already had the problem on the last version.
The usage is normal, they just clic on the entry.

Best Regards,

Gary BLUM,
NETSYST

Gabriel Dufresne

Published a year ago

Hi,

Thank you for your response.
I have opened a support ticket to investigate the issue.

Best regards,

Gabriel Dufresne