Multiple entries locked (This entry is locked by "Locked (Edit)".)

Multiple entries locked (This entry is locked by "Locked (Edit)".)

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Hello,

I have a rather annoying situation, with which I hope I could get some assistance here;
after importing my password and RDP lists to Hub from BitWarden, and Remote Desktop Manager,
and cleaning out the tree structure, I now cannot edit, or delete, multiple entries since they're
all locked for editing, and I can't see any option to unlock them.

I basically have a lot of duplicates in folders that I want to clean up, but cannot, atm.

I'm currently using both the https://hub.devolutions.com, Workspace 2024.3.2, and
Devolutions Workspace 2024.3.1.0 MV3 for Opera.
I'm also running Remote Desktop Manager 2024.3.16.0 64-bit.

I've already tried the following;

  • Logged off from all of the above, and only edited in the webpage hub
  • Only edited/deleted in the Workspace app, and then refreshed
  • Went offline from Workspace app, and back online
  • Restarted my pc
  • Reinstalled Workspace

All Comments (1)

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Hello,

Thank you for reaching out regarding this matter.

Could you please let me know if the issue occurs in the web version, or only in RDM?

If it’s only in RDM, please try removing the datasource and re-adding it.

In the meantime, please ensure you’re correctly connected to your business account in RDM.

Additionally, would it be possible for you to send me a screenshot of the issue?

Best regards,

Tommy Sanders