RDM freezes when opening/closing a RDP Session
Hello
Since a few weeks (maybe months) my RDM freezes multiple times a week, sometimes multiple times a day.
It always happens when I open or close some RDP Sessions.
The Screen of the RDP-Connection itself still shows an active session and I can see the Login to the Server works (if it freezes when opening) or I can see that the Session is login off, but RDM does not accept any Mouse or Keyboard Inputs.
If i minimize the Screen (Win+D) I can't open RDM anymore, but it seems to be still active.
I than need to close the RDM by clicking the X-button of the RDM in the Taskbar. The RDM than seems to close normaly (all Session are closed).
How can i solve this? Currently I'm using Version 2024.3.14.0
Regards,
Michael
All Comments (1)
Hello,
I'd like to gather some additional information to help diagnose and resolve the issue:
- Consistency of the Issue: Does the freezing occur with a specific RDP entry every time, or does it happen with different entries?
- Number of Sessions: Does the problem arise when you're opening multiple sessions simultaneously, or does it also happen with a single session?
- Event Viewer Logs: Have you checked the Event Viewer for any error messages or warnings around the time the freezes occur? Any details from the logs could be very helpful.
Your input will assist us in identifying the root cause and finding an effective solution.
Thank you for your cooperation. I look forward to your response.
Best regards,
Carl Marien
