RDP session breaks every few minutes of inactivity
Samsung Galaxy S23
If I'm opening the RDP session and then minimize it for a 1-2 minutes - the session breaks and tries to restore connection. Looks like session timeout, but too often.
If I'm using Miicrosoft RDP client for andoid - it works withous such session breaks.
All Comments (2)
Hello,
Thank you for reporting this issue. We will investigate and determine if there is a way to prevent the session from disconnecting when the application is minimized.
Best regards,
Frederick Simard
Hello,
We were able to reproduce the issue.
The problem is that Android often limits an app’s networking capabilities when the app is in the background. Currently, the app polls data from the remote server at the same rate in the background as it does in the foreground. This causes the OS to limit networking for our app after a few minutes of background operation.
The solution will involve limiting and throttling background network activity to keep the connection alive, allowing the OS to reduce how often and how quickly it restricts networking. We are currently discussing internally how to implement this throttling safely, ensuring no other issues are introduced. We will update you once we have a clear plan.
Best regards,
Frederick Simard