The JumpHost
does not work for us.
If we want to
establish a connection via the JumpHost (Windows Terminal Server 2022), e.g. to
a website or SSH session, we receive the following message:

If we go directly to the jumpHost via RDP, the agent status for RDM Jump is green.

The log of
the RDM Jump follows:
[10.17.2024
9:27:07 ] RDP session started
[10.17.2024
9:27:07 ] RDMJump: 2732200524656
[10.17.2024
9:27:07 ] Buffer (Header) : 0x4700410045004100410041003d003d00
[10.17.2024
9:27:07 ] Buffer (Header) (raw): 18010000
[10.17.2024
9:27:07 ] Buffer (Header) (value): 560
[10.17.2024
9:27:07 ] RDMJump: Received Acknowledge [95b0afb1-9236-4e23-8e6a-31919d9bc8e9]
[10.17.2024
9:27:07 ] BeginRead(1600)
[10.17.2024
10:02:16 ] RDMJump: 2225963248464
[10.17.2024
10:02:16 ] Buffer (Header) : 0x4700410045004100410041003d003d00
[10.17.2024
10:02:16 ] Buffer (Header) (raw): 18010000
[10.17.2024
10:02:16 ] Buffer (Header) (value): 560
[10.17.2024
10:02:16 ] RDMJump: Received Acknowledge [0dd2e3c4-4735-4757-86a3-5fde252f1ffe]
[10.17.2024
10:02:16 ] BeginRead(1600)
[10.17.2024
10:02:16 ] Started
[10.17.2024
10:03:25 ] No process is on the other end of the pipe.
[10.17.2024
10:03:25 ] at System.IO.__Error.WinIOError(Int32 errorCode,
String maybeFullPath)
at System.IO.FileStream.EndRead(IAsyncResult asyncResult)
at
Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.CallBack(IAsyncResult
asyncResult)
[10.17.2024
10:03:25 ] RDP session closing
[10.17.2024
10:03:29 ] No process is on the other end of the pipe.
[10.17.2024
10:03:29 ] at System.IO.__Error.WinIOError(Int32 errorCode,
String maybeFullPath)
at System.IO.FileStream.EndRead(IAsyncResult asyncResult)
at
Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.CallBack(IAsyncResult
asyncResult)
[10.17.2024
10:03:29 ] RDP session closing
[10.17.2024
10:24:07 ] RDP session started
[10.17.2024
10:24:08 ] RDMJump: 2225975771840
[10.17.2024
10:24:08 ] Buffer (Header) : 0x4700410045004100410041003d003d00
[10.17.2024
10:24:08 ] Buffer (Header) (raw): 18010000
[10.17.2024
10:24:08 ] Buffer (Header) (value): 560
[10.17.2024
10:24:08 ] RDMJump: Received Acknowledge [8c0db387-73f8-4db9-86cb-b9248381366f]
[10.17.2024
10:24:08 ] BeginRead(1600)
Hi,
From your post above it looks like you've done all the steps outlined here already.
https://docs.devolutions.net/rdm/kb/troubleshooting-articles/jump-rdm-agent-troubleshooting-guide/
What version of RDM Agent & RDM are you running?
Best regards,
Stéfane Lavergne
Hi,
on the TS the latest version run: 2024.3.14.0
RDM Manager on my Client ist also one of the latest: 2024.3.13.0
Troubleshooting Guide dosent help :(