Resolved

JumpHost dosent work

avatar

The JumpHost

does not work for us.

If we want to

establish a connection via the JumpHost (Windows Terminal Server 2022), e.g. to

a website or SSH session, we receive the following message:

If we go directly to the jumpHost via RDP, the agent status for RDM Jump is green.

The log of

the RDM Jump follows:

 

[10.17.2024

9:27:07 ] RDP session started

[10.17.2024

9:27:07 ] RDMJump: 2732200524656

[10.17.2024

9:27:07 ] Buffer (Header) : 0x4700410045004100410041003d003d00

[10.17.2024

9:27:07 ] Buffer (Header) (raw): 18010000

[10.17.2024

9:27:07 ] Buffer (Header) (value): 560

[10.17.2024

9:27:07 ] RDMJump: Received Acknowledge [95b0afb1-9236-4e23-8e6a-31919d9bc8e9]

[10.17.2024

9:27:07 ] BeginRead(1600)

[10.17.2024

10:02:16 ] RDMJump: 2225963248464

[10.17.2024

10:02:16 ] Buffer (Header) : 0x4700410045004100410041003d003d00

[10.17.2024

10:02:16 ] Buffer (Header) (raw): 18010000

[10.17.2024

10:02:16 ] Buffer (Header) (value): 560

[10.17.2024

10:02:16 ] RDMJump: Received Acknowledge [0dd2e3c4-4735-4757-86a3-5fde252f1ffe]

[10.17.2024

10:02:16 ] BeginRead(1600)

[10.17.2024

10:02:16 ] Started

[10.17.2024

10:03:25 ] No process is on the other end of the pipe.

 

[10.17.2024

10:03:25 ]    at System.IO.__Error.WinIOError(Int32 errorCode,

String maybeFullPath)

  

at System.IO.FileStream.EndRead(IAsyncResult asyncResult)

  

at

Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.CallBack(IAsyncResult

asyncResult)

[10.17.2024

10:03:25 ] RDP session closing

[10.17.2024

10:03:29 ] No process is on the other end of the pipe.

 

[10.17.2024

10:03:29 ]    at System.IO.__Error.WinIOError(Int32 errorCode,

String maybeFullPath)

  

at System.IO.FileStream.EndRead(IAsyncResult asyncResult)

   at

Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.CallBack(IAsyncResult

asyncResult)

[10.17.2024

10:03:29 ] RDP session closing

[10.17.2024

10:24:07 ] RDP session started

[10.17.2024

10:24:08 ] RDMJump: 2225975771840

[10.17.2024

10:24:08 ] Buffer (Header) : 0x4700410045004100410041003d003d00

[10.17.2024

10:24:08 ] Buffer (Header) (raw): 18010000

[10.17.2024

10:24:08 ] Buffer (Header) (value): 560

[10.17.2024

10:24:08 ] RDMJump: Received Acknowledge [8c0db387-73f8-4db9-86cb-b9248381366f]

[10.17.2024

10:24:08 ] BeginRead(1600)

 

All Comments (15)

avatar

Hi,

From your post above it looks like you've done all the steps outlined here already.

https://docs.devolutions.net/rdm/kb/troubleshooting-articles/jump-rdm-agent-troubleshooting-guide/

What version of RDM Agent & RDM are you running?

Best regards,

Stéfane Lavergne

avatar

Hi,

on the TS the latest version run: 2024.3.14.0

RDM Manager on my Client ist also one of the latest: 2024.3.13.0

Troubleshooting Guide dosent help :(