Devolutions Password Manager extension for Chrome Version 2024.3.0.2 MV3 not working

Backlog

Devolutions Password Manager extension for Chrome Version 2024.3.0.2 MV3 not working

avatar
jie-weichiu

We noticed our devolutions chrome extension has stopped working, credentials are not being displayed, its blanked, upon checking the version on chrome extension app store, we noticed it was updated 2 days ago and this is breaking things, we are unable to pick the credentials from the extension credentials store in chrome, this is affecting all users, please advice, we are on Enterprise Edition 2020.2.18.0 64bit.

All Comments (17)

avatar
Olivier Desalliers

Hi,

Could you confirm if you're connected to RDM, DVLS, or Hub (Business/Personal)?

When you click on the extension at the top right of your browser, do you see the two items matching as expected?

Additionally, could you do the following:

  1. Right-click on the website page.

  2. From the context menu, select “Inspect” to open the DevTools.

  3. In the DevTools window, navigate to the “Console” tab.

  4. Take a screenshot of the Console and share it with me.

Best regards,

Olivier Désalliers