iLo Connections Ctrl+Alt+Del button not working

iLo Connections Ctrl+Alt+Del button not working

avatar

I am testing using the ilo connection instead of a standard webpage connection. And it will connect but It doesn't allow me to press the control+alt+del button in the upper left corner of the window to login. TIA

All Comments (5)

avatar

Hello

Thanks for the issue report and sorry for the inconvenience. I'm taking a look into this and will post back with an update.

Best regards,

Richard Markievicz

avatar

Hello again

Did you try the button in the ribbon, or the session toolbar? Or both?



I tried both of these on both a 4th and 5th generation iLO and it was working on my side.

Can you tell me some more information about the server? What generation of iLO do you have, and what firmware version?

Thanks and kind regards,

Richard Markievicz

Screenshot 2024-09-24 at 10.47.38.png

avatar

The firmware version that is on this particular server is 1.45 ilo version 5.

I have tried both of these and neither of them work.

440eb2e5-89b9-4e82-82d9-623c38d1e339.png

avatar

Additional information (not sure if this matters) but I also can't use the HTML5 "KVM" and the control alt del either.

da297d8d-d80a-40a1-ae12-ebb3c4178ee7.png

avatar

Hello

My iLO 5 that I have for testing is on firmware 2.81 so the setup is not quite the same.

However, the RDM native console is basically doing the same thing as the HTML5 console here (in terms of how we report the key presses to the server). So if it's not working in the HTML5 console, that points to some configuration or environment issue or bug on the server.

Does it work in the HTML5 console independently of RDM (i.e. if you open in a browser rather than embedded in the application)?

Please, let me know if something isn't clear or you have further questions

Kind regards,

Richard Markievicz