We have several platforms in our environment that utilizes RDP using devolutions client. A requirement is to point to RDGateway for all connections and then point to CyberArk PSM for servers in scope. All other connections do not point to PSM.but go direct. If this can be done from a devolutions client perspective that would work also.
Hello,
Thank you for reaching out to us about this matter!
My name is William and your post has been assigned to me.
With the CyberArk PSM Connection entry it is not possible to configure an RDGateway. If you tried using the CyberArk dashboard with an RDP entry configured with an RDGateway and this is also not working then it is possible that it is not supported by RDM since we are doing two jumps to get to the server.
To be sure I will talk with our development team, and I'll let you know as soon as I have more information.
Best regards,
Hello,
Before making any scenarios on how this could be done through RDM, would it be possible to explain to us what is your workflow outside RDM? Are you first connecting to the RDGateway and then opening the RDP from CyberArk?
Best regards,
The workflow can be using the RDM to only connect to the RDgateway for a specific set of servers or devices that we include in the GPO. Then all other connections will not go to RDGateway, but direct.
For additional clarity, I want to list the servers that will got to the RDGateway. Any server or device that is not in that list will not route to the RDGATEWAY server..
Hello,
So just to be certain, this is not currently something that you are doing outside RDM correct?
It is possible to configure an RDGateway on an RDP entry, but we don't think that this would be working with the CyberArk integration.
If you are looking to open a CyberArk connection through your PSM after the RDGateway, it would be best to connect to the RDGateway and then use RDM with the CyberArk integration from there.
Best regards,
Apologies for any confusion. We have the integration working between RDGateway and Cyberark, this is not our issue.
Our issue is: Simply how can we setup a list of devices (Servers) and point them to the configured RDGateway, in RDM. All other devices or servers bypass the gateway. So is there a way to do this from the RDM client? We would like to do this with a central list pushed through our Microsoft GPO. Just need the configuration parameters to set this up.
Hello,
In order to configure an RD Gateway on an RDP entry in RDM you can follow this guide: https://docs.devolutions.net/rdm/mac/kb/rdm-windows/knowledge-base/rdp-session-entry/rdp-entry-rd-gateway-properties/
I'm not sure that I understand how you would like to achieve this through GPOs. RDM can't be configured using GPO. If you are using an advanced data source every modification you make to an entry in a shared vault will be done for all users of RDM.
Best regards,
I need the RDM to direct traffic to the RDGATEWAY if the destination of the server/device is in a defined list. This is a simple either RDM can do that or have no such functionality.
Hello,
RDM is not able to do that the RDGateway is configured only on the RDP entry itself.
Best regards,

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It is okay if it is on the entry itself....
Hello,
I'm sorry, but I'm not really sure that I really understand what you are trying to achieve.
In RDM you should have a list of all the servers you would like to access via RDP. In that list, you can decide on which servers you want to configure an RD Gateway and which one you do not.
Best regards,