TCP Keepalives with SSH over Delinea Proxy not working

Hello,

Thank you for getting in touch with us. To better assist you, could you kindly provide us with the following information:

• A screenshot of your entry configuration without showing sensitive information.

• Did you update RDM recently? If yes, do you recall which version you were on?

• Your current RDM version.

• The operating system you are using and its version.

• The data source you are utilizing.

Once we have this information, we will be better equipped to diagnose and resolve the issue.

Best regards,

Hello,
Her is a screenshot of the entry configurations:

And the Advanced settings:


My current version is 2024.2.21.0
It is the newest version, I did not test any older versions.

OS of host is Windows 10 22H2 - OS of target is Linux Debian

Data Source is a lokal SQLite

Best regards and thanks for the help

Hello Micheal,

Thank you for your response!

I will perform some tests to see if I can reproduce the issue. In the meantime, could you please try the latest version that came out today (version 2024.3.10.0) and see if the problem persists on this version?

Thank you for letting us know. If you have any other questions, feel free to let us know.

Best regards,

Hi,
I have tested the option with the now newest version of RDM, the string is received by the endpoint.
One further question - should TCP Keepalive work even without sending a character, just an empty TCP package?

Best regards,
Michael

Hello Michael,

Thank you for your response! I'm glad to hear that this is now working.

To my knowledge, TCP Keepalives should work by sending empty packets to keep the connection active. This means there’s no need to send any actual data or characters. They’re just there to maintain the connection.

If you have any other questions, feel free to let us know.

Best regards,