Mistakenly Enabled Windows Auth

Mistakenly Enabled Windows Auth

avatar

Hello, I mistakenly enabled under Settings > Security the Windows Authentication on lock. I forgot that my computer does not allow password authentication (only ID Card auth). The app is prompting for a username and password with my Windows username.

Is there any way around this? Or do I need to rebuild my entire local inventory? I should have taken a backup beforehand.. I have learned my lesson.


Best Regards,
Daniel

All Comments (1)

avatar

Hello Daniel,

Thank you for reaching out to us regarding this,

Could you follow this knowledge base article and let me know if it helps with your issue?
https://docs.devolutions.net/rdm/kb/rdm-windows/troubleshooting-articles/2fa-rdm-application-lost/

Best regards,

Samuel Dery