Offline mode doesn't allow Copy Login/Password/OTP

Hello,

Thank you for reaching out to us regarding this,

Could you update to the latest version, 2024.2.21.0, and let me know if the problem persists?

To clarify, the option to "Copy Username" and "Copy Password" greyed out on your end while in Offline mode? Could you tell me which type of entry you are using?

Best regards,

Hello and thank you for your response!
I did as you said:

• Updated RDM to the latest version
• No, it isn't greyed out, it's orange
• Credential type: Username and Password

After I go offline and try to copy password, when I paste, I paste last thing I copied before RDM.

Still not working.

Hello Felippe,

Thank you for your reply,

I see; that is indeed odd; it is working as expected for you when in Online Mode is that correct?

When in Offline Mode, could follow this knowledge base article when attempting the Copy/Paste:
https://docs.devolutions.net/rdm/kb/rdm-windows/troubleshooting-articles/clipboard-diagnostic/

Let me know,

Best regards,

Thanks for the KB.
I tested but nothing happens when I copy being offline.
I click copy button (left click + copy option) and when I try to paste anywhere... Nothing is paste.

Hello Felippe,

Thank you for your reply,

I see, could you follow this knowledge base article:
https://docs.devolutions.net/rdm/kb/rdm-windows/troubleshooting-articles/clipboard-diagnostic/

This will allow us to confirm if another process is interfering with the clipboard.

Let me know,

Best regards,

It sounds like the offline mode in Devolutions Remote Desktop Manager restricts certain functionalities, like copying properties from your credentials. This might be a security measure. To resolve this, ensure that your credentials are fully downloaded and accessible in offline mode. If issues persist, consider checking the software's settings or contacting Devolutions support for further assistance. Managing various assignments can be challenging, so platforms like academized.com/research-paper-writing-service provide a range of writing services. From essays to dissertations, they help students maintain quality work. The site’s emphasis on producing plagiarism-free content and offering revisions makes it a useful resource for meeting academic demands.

Hello,

Thank you for your reply,

No problem, I'm glad it helped!

Let me know if you have further questions regarding this,

Best regards,