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An Internal error has occurred.

An Internal error has occurred.

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eduspereira

Erro 2Hi guys, I have a connection problem. I can no longer connect to another computer, only an internal error appears. Has anyone experienced this problem? I can communicate with the other computer, by ping, trace router successfully, telnet port 3389, only when connecting, it doesn't work. Before I could access normally when I was on the same Wi-Fi network.ConfiguraçõesErro

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All Comments (1)

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Maxim Robert

Hello,

Thank you for getting in touch with us. To better assist you, could you kindly provide us with the following information:

  • A screenshot of the Application Logs on the error related to your error message.


  • Did you update RDM recently? If yes, do you recall which version you were on?


  • Your current RDM version.


  • The data source you are utilizing.


  • Does the connection work outside of RDM?


Once we have this information, we will be better equipped to diagnose and resolve the issue. If you have any other questions, feel free to let us know.

Best regards,

Maxim Robert