RDM 2024.2.20 terminates when using SSH Secure Gateway with MS Edge browser

Hi everyone,

I'm trying to access multiple different web interfaces from e.g. Proxmox Virtual Environment and Portainer using RDM over a SSH Secure Gateway. While that works for MS Edge as chosen browser, that combination terminates the whole app pretty often. Either when browsing the sites after a few minutes or when closing the tab of the site or... I didn't find any one reliable trigger currently.

Changing to Chrome isn't that easy, because for some reason the SSH Secure Gateway setup doesn't work the same way. With Edge, the URLs seems to be automatically changed as necessary to pass the SSH tunnel. With Chrome that isn't the case and I need to manually create the and maintain the tunnels, which is a tedious work with multiple different web apps at the same host. Additionally, that shouldn't be necessary at all in theory, because Edge and Chrome share a lot of the same codebase. I've already tried multiple settings with Chrome and proxy as well, but nothing worked. The only thing working is creating a SSH tunnel manually for each endpoint of interest.

So, I would like to keep the MS Edge-setup as it's easier to maintain, but the app crashes are very annoying. Would be great if one could have a look at why they happen. Thanks!

Name der fehlerhaften Anwendung: RemoteDesktopManager.exe, Version: 2024.2.20.0, Zeitstempel: 0x66960000
Name des fehlerhaften Moduls: ntdll.dll, Version: 10.0.19041.4522, Zeitstempel: 0x8a1bb6f3
Ausnahmecode: 0xc0000374
Fehleroffset: 0x00000000000ff439
ID des fehlerhaften Prozesses: 0xbf4
Startzeit der fehlerhaften Anwendung: 0x01daf8866f7643d7
Pfad der fehlerhaften Anwendung: C:\Program Files\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
Berichtskennung: e022c9ef-f4f8-4295-b33d-672c3f34fd93
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Fehlerbucket 1530581340542995482, Typ 4
Ereignisname: APPCRASH
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: RemoteDesktopManager.exe
P2: 2024.2.20.0
P3: 66960000
P4: StackHash_aeac
P5: 10.0.19041.4522
P6: 8a1bb6f3
P7: c0000374
P8: PCH_8B_FROM_ntdll+0x000000000009E0B4
P9:
P10:

Angefügte Dateien:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAF10.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB8F5.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB934.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB932.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB952.tmp.txt

Diese Dateien befinden sich möglicherweise hier:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_RemoteDesktopMan_fba09be9e6aa635cd62e12a7bb26ec9be36c68f_9fb652f9_40c58233-1cfa-407b-a8bb-a2d6af8f0a80

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: e022c9ef-f4f8-4295-b33d-672c3f34fd93
Berichtstatus: 268435456
Bucket mit Hash: 04ad82d68c882dbc853db79eaee80c1a
CAB-Datei-Guid: 0

The following stacktrace is available only sometimes:

Application: RemoteDesktopManager.exe
CoreCLR Version: 8.0.824.36612
.NET Version: 8.0.8
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Stack:
at DevExpress.Utils.Taskbar.Core.ICustomDestinationList.BeginList(UInt32 ByRef, System.Guid ByRef, System.Object ByRef)
at DevExpress.Utils.Taskbar.Core.ICustomDestinationList.BeginList(UInt32 ByRef, System.Guid ByRef, System.Object ByRef)
at DevExpress.Utils.Taskbar.Core.JumpListInternal.Refresh(DevExpress.Utils.Taskbar.Core.JumpListKnownCategoryPosition)
at DevExpress.Utils.Taskbar.Core.JumpListInternal.Refresh()
at DevExpress.Utils.Taskbar.TaskbarAssistant.OnJumpListChanged(Boolean)
at DevExpress.Utils.Taskbar.TaskbarAssistant.OnParentControlActivated(System.Object, System.EventArgs)
at DevExpress.XtraBars.Ribbon.RibbonForm.OnActivated(System.EventArgs)
at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager.OnActivated(System.EventArgs)
at System.Windows.Forms.Form.set_Active(Boolean)
at System.Windows.Forms.Form.WmActivate(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.Form.WndProc(System.Windows.Forms.Message ByRef)
at DevExpress.XtraEditors.XtraForm.WndProc(System.Windows.Forms.Message ByRef)
at DevExpress.XtraBars.Ribbon.RibbonForm.WndProc(System.Windows.Forms.Message ByRef)
at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager.WndProc(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.NativeWindow.Callback(Windows.Win32.Foundation.HWND, Windows.Win32.MessageId, Windows.Win32.Foundation.WPARAM, Windows.Win32.Foundation.LPARAM)
at System.Windows.Forms.NativeWindow.DefWndProc(System.Windows.Forms.Message ByRef)
at DevExpress.Utils.Taskbar.Core.FilterWindow.WndProc(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.NativeWindow.Callback(Windows.Win32.Foundation.HWND, Windows.Win32.MessageId, Windows.Win32.Foundation.WPARAM, Windows.Win32.Foundation.LPARAM)
at Windows.Win32.PInvoke.PeekMessage(Windows.Win32.UI.WindowsAndMessaging.MSG*, Windows.Win32.Foundation.HWND, UInt32, UInt32, Windows.Win32.UI.WindowsAndMessaging.PEEK_MESSAGE_REMOVE_TYPE)
at System.Windows.Forms.Application+ComponentManager.Microsoft.Office.IMsoComponentManager.FPushMessageLoop(UIntPtr, Microsoft.Office.msoloop, Void*)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Microsoft.Office.msoloop, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Microsoft.Office.msoloop, System.Windows.Forms.ApplicationContext)
at Devolutions.RemoteDesktopManager.Program.Main(System.String[])