Communications breakdow [MacOS]

Communications breakdow [MacOS]

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I am using RDM (2024.2.9.2) on macOS (14.6.1) and an Apple MacBook Air M1 with Devolutions Hub Personal database. There is an error in RDP when the laptop comes out of sleep mode. After that RDP prompts to log in to DHP again via browser. Is it possible to avoid this error and have it automatically log in to DHP? Thanks.

SCR-20240819-oeqc.png

All Comments (5)

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Hello,
A ticket was opened about the issue.
We are going to look into the issue and see if we can reproduce and do something about it.
If there's anything else, don't hesitate to communicate with us.

Best regards,

Michel Lambert

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Any news? Can't use RDM + DHP. This error is very annoying(

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Hello,
So far we haven't been able to reproduce.
So just to be sure we got the right test:

-On a Hub personal datasource.
-Open an RDP
-let the computer go to sleep
-wake the computer

Result:
-the mentionned error
-The RDP ask credentials for dynamic host via browser

Does it sum it up well?

Michel Lambert

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Hello,
So far we haven't been able to reproduce.
So just to be sure we got the right test:

-On a Hub personal datasource.
-Open an RDP
-let the computer go to sleep
-wake the computer

Result:
-the mentionned error
-The RDP ask credentials for dynamic host via browser

Does it sum it up well?


I additionally checked and the problem appears when the battery is set to Never in the settings.



36f4bf23-259c-4c2c-87a8-c347735c914b.png

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Thank, we will try to reproduce from these settings

Best regards,

Michel Lambert