Updater is not launching

Updater is not launching

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RDMTinkerer

Hi!

For some time the updater is not working for me, I have to manually download and install RDM to upgrade it. The usual way just doesn't start the updater. Please see the attached screen recording. There is nothing in the Help - Support - Application Logs. Please help fixing that. Thank you!

All Comments (22)

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David Hervieux

Hello,

I will create a ticket to add more logs and try to find the root cause of this issue. I also found another thread with the problem and have linked yours to the ticket.

Regards

David Hervieux

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Iain

Have noticed this on the last two updates at least, thought it was local issue to me as none of my other users had complained (which is unheard of!)

Thanks

Iain

Version 2026.2.13.0 64-bit

Data Source SQL

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Anders Lund

Yes, I see the exact same. Running RDM for Windows 11 in Parallels on Mac M3, so using RDM Arm 64-bit version.

Don't know if it's an issue for RDM for Mac - newly installed it and it haven't had any updates.