$USER_PRINCIPAL_NAME$ for datasource username not working with exported RDM config (default.cfg)

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$USER_PRINCIPAL_NAME$ for datasource username not working with exported RDM config (default.cfg)

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Hello,

Configuring a datasource to use the variable $USER_PRINCIPAL_NAME$ as the username works fine until the RDM settings are exported to a cfg file. When a user picks up the new cfg file, they are prompted to enter their username for the data source. This becomes a problem for users who enter just their domain username, and DVLS authentication is integrated with EntraID which requires UPN/email instead.

This behaviour began happening in one of the RDM 2024.1 versions, prior to that the users were not prompted for the datasource username whenever the default.cfg was updated.

Following the instructions for terminal servers from https://docs.devolutions.net/rdm/installation/client/terminal-services/

Please let me know if you would like any additional information.

Thanks
Joe

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All Comments (6)

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Hi,
Thank you for reaching out.
I am working on the case.
I will get back to you as soon as possible.

Best regard

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Hi
I appreciate your patience while I was working on the case.
When users open the new cfg file, they are prompted to enter their username for the data source.
This should not be a problem for Domain users as they don't need UPN to connect.
However, EntraID users will need to enter their UPN/email as it is required anyway.
Users are only prompted for the first time they import the cfg file.
60ae7595-cd0b-4c6c-86ad-0be98a3fc676


e34269e2-686a-4a04-ae03-97e1654da5c2

Best regards,

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e34269e2-686a-4a04-ae03-97e1654da5c2.png

60ae7595-cd0b-4c6c-86ad-0be98a3fc676.png

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Hi Rodrigue,

The issue is, prior to one of the RDM 2024.1 releases, the $USER_PRINCIPAL_NAME$ variable could be used in the exported default.cfg, and users were not prompted to enter their username for the datasource. This capability needs to be restored, because without it users get confused as to whether to enter UPN/Email or just domain username.

Thanks
Joe

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Hi Joe,
Thank you for your feedback and your patience while working on the case.
You can avoid the prompt by enabling this option during the export: Include data source credentials.


I hope this will help.

Best regards,

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Hi Rodrigue,

Thanks, that seems to have resolved the issue.

Joe

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Hello,

Glad to hear that it's now working! Let us know if you have any further questions :)

Best regards,

Etienne Lord