Triple popup for logon to Microsoft with Password List entry

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Triple popup for logon to Microsoft with Password List entry

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Hi all,

I'm trying to get the login page of Microsoft workable with the browser plugin.

I've added the site and linked a password list containing username, password and OTP.

As soon as I go to login.microsoftonline.com and click the entry within the plugin, RDM popsup the credential list entry 3 times.

The form fields in the entry are correctly filled (loginfmt, passwd and otc).

The problem is, that in our case we have a long list of entries and need to search for the entry every time.

A bit more information:

If I use the entry embedded within RDM, it first popups the credential list once, than starts the site and popsup the credential list a second time. Only the username is filled in at that stage. As soon as I click next, the password list appears, but not filled.

This can be solved using the custom script https://forum.devolutions.net/topics/40493/web-session-embedded-javascript-custom-script-for-auto-fill-microsoft-web-authentication

But on my side, I want to be able to login in a seperate browser.

Tested using both RDM 2024.1.19.0 and 2024.2.8.0.

Can you guys help me out?

Sander

All Comments (22)

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Hello Sander,

This behaviour looks the same as if the credentials were linked to a password list entry.

Could you tell me if you have overwritten the credential of this entry with another type, like user-specific settings?

Does this password list entry exist in your database?

Best regards,

Patrick Ouimet

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Hi Patrick,

I'm not exactly sure what you mean.

I've created a new entry for the website and linked it to a newley created Password List entry.

Credentials is set to "Linked (vault)" with a link to the Password List.

One-time password is set to "Linked (vault)" with the same Password List, and usage to "Specific to session".

Sander

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Hello Sander,

After a quick test, it seems that the select from the list in 2024.2 is not working properly.

This is probably why the complete list opens in RDM instead of your selected credential.

I will open an internal ticket on this and let you know when this will be fixed.

Best regards,

Patrick Ouimet

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Hello Sander,

Well, it was fast!

This should be fixed with 2024.2.11.0.

Best regards,

Patrick Ouimet

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Hi Patrick,

Thanks for your quick response.

I think we are talking about different things. I do not want to use the “Select from list” option. As soon as I open an entry, I want to popup the Password List so I can

specify for each session what credentials to use. As soon as I link the Website entry to the Password List entry for both credentials and One-time password, I would expect the Password List to popup once.

Only, the popup appears 3 times in a row, requiring me to search the preferred credentials 3 times instead of just 1.

Tested it in 2024.2.12.0, still the same issue. 

Sander

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Hello Sander,

After two days of trying with a generic web page, this issue cannot be reproduced.

In that case, would it be possible for you to create a portable installation of the latest version of RDM and see if this issue still occurs? To do so, you will need to do the following:

(Close RDM)

1- Download the .zip file below:

https://remotedesktopmanager.com/home/thankyou/rdmbin

2- Create a new folder on your Desktop

3- Extract the content of the .zip file into the folder created at #2

4- Go to this folder once the .zip file has been extracted and run remotedesktopmanager.exe

5- Connect to your data source

This test will allow us to rule out your local installation of RDM as a possible cause for this issue.

Best regards,

Patrick Ouimet