403 error after logging in on web and going back to app?

Hello,

Could you confirm your Remote Desktop Manager version and Data Source type?

Best regards,

2024.1.32.0 64-bit

source is the personal login in devolutions site.

I have the same error. Data source - Devolutions Hub Personal

@mike3 and @anikin-v,

After verification, it seems that your HUB Personal is still on our old platform (which is now the legacy platform) and was not migrated.
Currently, there's a brownout of this legacy platform.

Have you been contacted by email about the migration of your data?
https://docs.devolutions.net/hub/kb/hub-personal/how-to-articles/hub-personal-legacy-decommissioning/#manual-migration

Best regards,

Thank you, I found the email and did everything according to the instructions. Now the data opens, but in read mode it is read only. How can this be fixed?

Hello,

We are currently investigating an issue with the deployment of Hub Personal 2024.2. A quick fix is to do a rollback to 2024.1.32.0
https://devolutions.net/remote-desktop-manager/home/previousversions

We will keep you post on the status of this issue.

Sorry about that.

Best regards,

Thanks, I rolled back to version 2024.1.32.0 for now

Hello,

HUB Personal 2024.2 has been deployed. You should now be able to authenticate via RDM 2024.2.8.0.

You can download this latest release here
https://devolutions.net/remote-desktop-manager/home/download/

Best regards,