RDM unable to get system proxy setting
RDM version: 2024.1.32.0 64-bit
OS version: Windows server 2022 datacenter edition
RDM cannot get system proxy setting after upgrade to 2024.1.32.0. I dont record what was the RDM version before the upgrade. The previous version was installed/upgraded like 6 or 8 months ago and that version works well until upgraded to 2024.1.32.
The web proxy doesnt require user authentication.
All Comments (5)
rollback to 2023.3.35.0 64-bit to fix the issue
Hello pirate585,
Thank you for contacting the Devolutions support team
I'm glad to hear that you found a workaround for this issue.
Note that we raised this to the development team.
Could you install a portable version of RDM 2024.1.32.0 and provide the application logs when this error occurs?
To do so, you will need to do the following:
(Close RDM)
1- Download the .zip file below:
https://cdn.devolutions.net/download/Devolutions.RemoteDesktopManager.Bin.2024.1.32.0.zip
2- Create a new folder on your Desktop
3- Extract the content of the .zip file into the folder created at #2
4- Go to this folder once the .zip file has been extracted and run remotedesktopmanager.exe
5- Connect to your data source
For the application logs:
https://docs.devolutions.net/rdm/commands/help/support/application-logs/
Best regards,
Patrick Ouimet