Since update to the latest version RemoteDesktopManager.2024.1.28.0 today morning, RDP does not start.

Published 2 years ago

Hi Team,

I use the RDM from last few years. Today when the version updated, it stopped working. It does not launch. It flashes and nothing happens. I restart my machine coule of times, but no luck. I do not see a process running in a Task manager. I see below error in log file:

O2024-05-06 09:26:512023.1.29.0 - 64-bitAn error occurred while sending a data source event: An error occurred while sending the request.‚ 35 O2024-05-03 10:11:222023.1.29.0 - 64-bitAn error occurred while sending a data source event: An error occurred while sending the request.‚ 35 O2024-05-03 09:11:322023.1.29.0 - 64-bitAn error occurred while sending a data source event: An error occurred while sending the request.

Can someone please help?

RemoteDesktopManager.log.db

All Comments (1)

Samuel Dery

Published 2 years ago

Hello,

Thank you for reaching out to us regarding this,

Could you please specify the version of RDM you are currently using?
What type of data source are you using?

Do you have any logs regarding this issue in your Windows Event viewer?

Let me know,

Best regards,

Samuel Dery