Devolutions Cloud broken?
So when i try to create the personal hub
i get we detect a forgot password operation
i didn't do this, just to make sure i did reset my password
keep running into this.
Any solution?
I don't have an emergency reset code, i've been using this software for ages, and only now decided to upgrade to the cloud database
Schermafbeelding 2024-05-04 164603.png
All Comments (1)
Hello,
It appears that you are facing some issues related to a forgotten password while setting up your personal hub. Please note that this could be linked to a migration feature from a previous update. To resolve this issue, you can follow the steps mentioned below:
(If your database is empty)
1. Delete any empty databases that may have been accidentally created during the upgrade process.
2. Change the password that is associated with your Devolutions account.
3. Wait for about 10 minutes after changing your password, and then try creating your personal hub again.
These steps should help you resolve the confusion that might have been caused by any automatic migrations of data sources that could have created a personal hub on your behalf.
If these steps do not solve your issue, please feel free to contact us for further assistance.
Best regards,
Patrick Ouimet