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SFTP Problem uploading folders

SFTP Problem uploading folders

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Eduardo Costa - INCloud Solutions

Hello Team!

After the last update of RDM, when I make a connection via SFTP to any of our servers, it is not possible to upload a complete folder,

Yes it is possible to upload a single file, but not a complete folder,

Even if I drag it from windows explorer, or from the RDM explorer itself, nothing happens,

I attach a video showing the problem,

Thank you very much for your time,

I am waiting for your response,

Best regards!

remote_problem_sftp_folder.mp4

All Comments (1)

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Maxim Robert

Hello Eduardo,

Thank you for contacting us on that matter!

Unfortunately, I was unable to reproduce the issue. Could you try with the portable installation of the latest version of RDM and see if the problem persists? To do so, you will need to do the following:

(Close RDM)

1- Download the .zip file below:
https://remotedesktopmanager.com/home/thankyou/rdmbin

2- Create a new folder on your Desktop

3- Extract the content of the .zip file into the folder created at #2

4- Go to this folder once the .zip file has been extracted and run remotedesktopmanager.exe

5- Connect to your data source
This test will allow us to rule out your local installation of RDM as a possible cause for this issue.

Please note that if you are using an Advanced Data Source, I recommend skipping step #5 and using the default data source created by the portable installation of RDM instead.

Best regards,

Maxim Robert