SFTP issues from SSH session

hi team,

we use RDM to support network infrastuctrure

the ssh sessions are working wekk but i am having issues with the sftp connection

in my home network where i test things before I i roll them out to the company i have run into the following issue

when i open a ssh shell to the device in question (in this case a Juniper ex2300) and open the sftp tab i can see folders but no files

however here at home i can open a SFTP session to that device using the unbuilt SFTP session type and i can see files

so for testing, i will call the SFTP optin within the SSH session the SSH Session and the native SFTP session ill call native

1, if i use the SSH session to add a new folder - the new folder will show up in both the ssh and native sessions

2, if i use the ssh session to upload a file - the file shows as completed but it dose not show up in the SSH session tho i can see it in the native session

3 if i use the native session to upload a file it shows completed - again the file only shows up in the native session

now at home this is no great issue as i can run native SSH sessions to the network devices to pull any logs i need , but in the corprate network i am unable to connect to the devices with a native SFTP session as the SFTP session dose not have the same SSH gateway options as the SSH session and i cant seem to find any combination of building a manual ssh gateway that works

the best solution for me would be if we could answer why the SFTP session from inside the SSH shell is not displaying files while it clearly reads directory names and can write new files

any thoughts ?

Regards

Joshua