User vault empty
Ones in a while user has reporter that their user vault is empty, this started I think for over a year ago.
Ctrl + Refresh fixes this.
But after we upgraded to 2014.1.21.0, the has been many people that has expiring that they are missing the content of the user vault.
And must click CTRL + Refresh to get them back.
Is there any setting I can do regarding the User vault cashe to reduce this problem?
Running windows 11 23H2
Datasource Microsoft Azure SQL
Remote desktop manager 2014.1.21.0
All Comments (4)
Hi acetico,
Can you please try the latest version 2024.1.25.0?
We've made changes of the last few versions that should resolve your issue. The behaviour was more prevalent with the system vault but code path for both user & system vaults are very similar so it should also solve your issue.
From the v2024.1.25.0 release notes
- Fixed system vault and template load issue
FYI - I'm assuming you have a typo in your message and meant v2024.1.21.0 and not v2014.1.21.0.
Best regards,
Stéfane Lavergne
We have upgraded to 2024.1.25.0, I have still some users experiencing that the user vault is empty.
Hi acetico,
Would you be able to identify any reproduction steps that could help us diagnose?
Best regards,
Stéfane Lavergne
I have not been successful in replicating this or identifying any reasons or circumstances for this happening.