Update to 2024.1.25.0, same problem like the update to 2024.1.24.0

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Update to 2024.1.25.0, same problem like the update to 2024.1.24.0

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Hello Devolutions,
what is the problem with your last updates ?
Every update up to 2024.1.23.0 worked great.

2024.1.24.0 Update, Empty RDM, no Dashboard.
You then withdrew the update.

Today the update to 2024.1.25.0.
The same problem.
On my rdm and on all coworker they updated the rdm.

uninstall and install 2024.1.23.0 and it works.
best regards
Andreas

Senior Network Consultant
Ostertag DeTeWe GmbH

All Comments (9)

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Running 2024.1.25 this morning, not seeing any issue with currently (was also running .24 as well).

Thanks
Iain

Version 2025.3.23.0 64-bit
Data Source SQL
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Hello,
Do you seen anything in Help->Application Logs?

Regards

David Hervieux

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Hello David,
I sent an e-mail to the support.
And we can't see anything in the moment.
We all must go back to 2024.1.23.0, then we must work.

best regards
Andreas

Senior Network Consultant
Ostertag DeTeWe GmbH

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Hello,
You could try to install the latest version from the zip file side by side. You will need to export/import the data source configuration but will be able to have both installed. I'm asking this because I'm unable to reproduce it.

Regards

David Hervieux

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Hello,
You could try to install the latest version from the zip file side by side. You will need to export/import the data source configuration but will be able to have both installed. I'm asking this because I'm unable to reproduce it.

Regards

Hello David,
in the portable version, it works.
On .24. and .25.
Only in the installed version, we have the missing dashboard.
Something must be changed between .23. and .24.
When we uninstall .24. or .25. and reinstall .23., it works.

But it's an open case and Gerhard is working on it.
best regards
Andreas

Senior Network Consultant
Ostertag DeTeWe GmbH

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Hello,

We have the same problem

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We have more and more User.
After the update to 2024.0.25.0 is the Dashboard empty.
Uninstall and install 2024.0.23.0 works.

We have an open case and wait for an answer.
best regards
Andreas

Senior Network Consultant
Ostertag DeTeWe GmbH

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Hello,
2024.1.27.0 fix the problem.

"Fixed offline not loading dashboard"

best regards
Andreas

Senior Network Consultant
Ostertag DeTeWe GmbH

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Hello,
It's excellent news.

Regards

David Hervieux